How can we help?
Below are our frequently asked questions. If you’re still in need of some help, please use our chat box or contact form to get more information.
Trelonk’s Topical Oil Blends are advanced massage oils and should be applied to the skin. You can use the oil all over the body (external application only) or you can apply to a specific area of the body.
The carrier oils can be used to create your own blend of advanced massage oil. Dropping a concentrate oil into the base oil creates your own perfect synergy. Add 2-3 drops of Essential Oil Concentrate to a teaspoon of carrier oil and mix together before applying to the skin. You can also use the carrier oils on their own for a silky body oil with benefits.
In our blends and concentrates there are many oils which are contra-indicated for use during pregnancy. We do not suggest that customers who are trying to conceive, are pregnant, or are currently breastfeeding, use our concentrates or topical oil blends.
If you are currently taking medications you should consult your doctor before using these products.
All subscription products will renew automatically until cancellation is made via our team at email@example.com.
Cancellations must be made anytime up to two days before your subscription is due to renew.
Any cancellations or amendments within two days of your renewal date will apply to your next Trelonk Wellbeing subscription box.
You can pause or cancel your subscription anytime using the Manage Orders section on our Site.
If you have chosen standard delivery then please contact us within 24 hours of placing your order and we might be able to cancel it for you.
It is not possible to cancel an order once it has been despatched. You can return your products to us unopened within 14 days for a full refund.
Our oils are formulated for use on the body only and therefore should not be used on the face.
Yes. All our products are certified Vegan by the Vegetarian Society.
Yes all our products are made with 100% natural ingredients.
Allergens are listed in product descriptions, listed in bold.
The IFA, is a self-governing body that promotes the preservation of health by advancing the knowledge and practice of Aromatherapy via education, teaching and training. Since 1985, they have been safeguarding standards in the practice of Aromatherapy through their official Codes of Professional Practice and the formation of the Professional Aromatherapy Diploma syllabus in 1988. Their quality mark is recognised globally as professionalism and excellence within the field.
Our concentrates and topical oil blends are not safe for use on children under the age of 12.
Elderly consumers should can use the topical blends but should avoid the essential oil concentrates.
Our standard delivery service is via Royal Mail and will take 2-3 days to arrive with you from point of purchase. If you need your molecular wellbeing faster, you can choose speedy delivery at the checkout. A courier will endeavour to deliver your order the next day.
Please use this link to view our full returns policy. You have 14 days to return all or some of your order if you are not completely satisfied with your Molecular Wellbeing products.
We’re always keen to hear from our customers. If you’re not sure which blend is most suitable for you, please contact us and we can arrange a free consultation with one of our aromacologists.
We welcome trade enquiries. Please contact us at firstname.lastname@example.org and one of our team with be in touch.
Yes please do call us on 01872 630061. We’re happy to take your order and card payment over the phone.